IELTS SAMPLE lETTER # 2
IELTS Sample Letter # 2
You recently received a letter from your bank that should have contained a credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter:
* explain what happened
* suggest the credit card should be cancelled for security reasons
* ask when the new credit card can be sent to you.
Begin your letter as follows:
Dear Sir/Madam,
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Dear Sir/Madam,
I am writing to report you about a letter I received yesterday from the bank that should have contained a credit card. Recently, I requested a new credit card, as my old one was stolen during my holiday abroad. Although the letter usually containing the credit card and its respective access information arrive on time, this time the card was missing and I would like to inform this to you. (Bullet point 1)
When the letter arrived, no visible signs were evident that the letter had been opened , but when I inspected the letterhead closely, there were small scratches that could indicate tampering. I believe that for security reasons, this newly requested credit card should be be cancelled immediately in order to avoid any criminal use. It may have been a technical issue, but it is also possible that a thief was responsible.(Bullet point 2)
Finally, I would like to know when a new credit card will be sent to me, as I am going on a business trip in the near future and need it urgently. (Bullet point 3)
Looking forward to hearing from you,
Yours faithfully
John Matthew.
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