OET Speaking - RADIOGRAPHY, 1- Claustrophobic Patient

                                     OET Speaking - Radiography 

                                          Claustrophobic Patient


Setting: Hospital Ward

Radiographer: You see a 38-year-old patient in the final stage of an investigation for for chronic back pain. He/she needs to have an MRI (magnetic resonance imaging) scan, but is worried because he/she often feels claustrophobic (he/she feels uncomfortable and anxious in enclosed spaces, but does not have a formal diagnosis).

TASK

*  Confirm reason for visit (MRI . Find out if tthe patient knows why he/she is having MRI.

* Explore patient's knowledge/experience of MRI scans.

* Describe MRI scan procedure (e.g., cannula in arm, lying still on table, moving through scanner, etc.). Explain need for injection of contrast (e.g., clearer/better/quality images, etc.) Find out relevant patient details (any allergy/history of kidney problems, etc. )

* Outline timescale for MRI (e.g., 30-60 minutes, etc. ) Advise the  patient on ways to reduce sound (provision of earplugs for noise, non-magnetic headphones to listen to music, etc.)
 
* Reassure patient about MRI (e.g., scanner: wide, open at both ends; calming strategies: covering eyes, brea  thing and meditating, provision of blanket; etc.).

* Explain procedure if sedation required/unable to remain still in machine (e.g., re-booking appointment, etc.) Establish patient's consent to begin scan procedure.



                                    Sample Speaking

Radiographer [Introducing] Good evening, I'm Nayana, the Radiographer in this hospital. What can I do for you?

Interlocutor: Good evening. The doctor told me I need to have an MRI taken. 

Radio: That's fine. Could you please tell me your name and date of birth for my confirmation, please?

Inter: I'm John, and my date of birth is 12 Aug 2025.

Radio: [Echoing] Great. So, John, you are here  for an MRI. In the meantime, may I ask you, do you know why you want this MRI?

Inter: The doctor told me to have an MRI to investigate my chronic back pain further.

Radio. Thank you, I understand. 
[Bullet point] Do you mind I ask a few questions before we start? Have you ever had an MRI before?

Inter: Not indeed . This is the first time I'm doing it.

Radio: Well, don't panic. 
[Reassuring] MRI scan are  very safe and we do them here every day without any problems whatsoever. 
Let me explain the procedure first. Is that OK for you?

Inter: Of course, please proceed.

Radio: [Explaining] So, you will have a canula inserted into your arm. Canula is a small tube that allows us to administer medications or fluids directly into your veins .
You will lie down still on a table while the scanner takes the imaging. 
During the procedure you will receive an injection of contrast dye. It helps us to get clearer and more detailed images. The contrast dye enhances visibility of certain areas and it helps understand the results better.
[Checking understanding] Is that clear to you? Do you have any questions?

Inter: No, that's fine.

Radio: Great.
[Bullet point] May I know if you have any allergies?

Inter: Thank God. I don't have any allergies.

Radio: You are lucky. What about your kidneys? do you have any history of kidney problems?

Inter: No, I have no problems with my kidneys. 
However, I would like to know one thing. How long it would take? I have heard the machine makes a lot of noise.

Radio: [Echoing] I see, you have heard that the scanner can be noisy and its true. 
However, there's nothing to worry about. There are ways to eliminate noise. 
The scan will take about 30 to 60 minutes, and you can use ear plugs or even a non-magnetic headphone to listen to your favourite music.
[Checking Emotion] How do you fell about it? 

Inter: I'm happy to know that there are ways to reduce noise, but to be honest, I'm a bit claustrophobic, and so I'm still worried about  the scan .

Radio: I understand, John. Its normal to feel like this for your first scan, but rest assured, I will be with you the whole time just outside the scanner. 
The scanner is quite wide, open at both ends. And I can explain you some calming strategies which may help you. Would you like me explaining?

Inter: Yes, please.

Radio: If you feel anxious, you can cover your eyes, taking deep breaths, and focusing on relaxing or meditating. 
Also, we will provide you a blanket to keep you warm and comfortable. 
If you find it difficult to stay still in the scanner, we may need to re-schedule and give you a sedative to help relax. However, most people manage just fine, so try not to worry much about.
[Reassuring] Everything will be fine and I will be outside the scanner the whole while.
[Checking Emotion]  How do you feel that?

Inter: I feel a better now. Thank you.

Radio: That's alright, John. Now shall we start the procedure?
  
Inter:  OK, I'm ready.  Thank you. 

Radio: Great. Let's get started. 


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